Getting Reimbursed for Medical Expenses

The private medical services insurance here is mostly through a government program called INS, a Spanish language acrostic. I finally completed the piles of paperwork with doctor signatures and original receipts (No photo copies! One of my claims was disqualified for this reason.) I mailed them to my insurance agent who got them to INS and I received an email pretty quickly telling me what was accepted and how much they would pay me with an electronic deposit in my local bank account when they received the account number. (I added to the time here by at first sending the wrong number dummy me!) When I finally got that right they informed me that since I still don’t have official residency yet, they could not auto deposit but I could come to an INS office or my agent. My agent requires 15 days, so I opted to go to INS somewhere close other than in San Jose. Alajuela is the closest and I went today and even with one problem, I completed the task within two hours! That is could! The problem was that my agent gave me the wrong address or directions to the office in Alajuela and I wasted one taxi fare ($2) in the wrong place. When I got to the right office, a typical government office with guards and take a number and wait until they call it to be served. It was surprisingly quick with only three employees needed to complete my task and they paid me in cash!

That is likely the last/only time I will do that since I canceled my expensive policy. I’m waiting to receive the government coverage after my residency is approved. Hoping that will start happening this Friday the 13th when my attorney appeals! Ironic? Probably! But I’m not superstitious!

And by the way, this experience today continues to strengthen the motivation to learn to speak AND understand Spanish. It is necessary to live here! 

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